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I cant access webmail or cpanel.

by: Bulent Turkoglu

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I cannot access www.domain.ca/webmail today. It was OK yesterday. Cannot access Cpanel either. I can access the main site OK

Answer:

Thank you for using support email address which has proven it self the best way of getting support from Sibername.

The network you use must be blocking the port neded to access the webmail.

it requires port 2096 to be enabled on the firewall.
also 2083 should be needed for cpanel access.

Either try from another location or ask the IP admin of the network enable these ports.

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